Privacy Policy
Last updated: March 17, 2026
Welcome to the Microsoft Xbox Privacy Policy. At Microsoft, we are committed to protecting your privacy and providing a safe and enjoyable experience across our Xbox platform and services. This policy explains how Microsoft Xbox collects, uses, shares, and protects information when you interact with our products, services, websites, and applications. By using Xbox services, you agree to the collection and use of information in accordance with this policy.
Information Collected
When you use Xbox services, we collect various types of information to provide and improve our offerings, personalize your experience, and ensure the security and performance of our platform. The information we collect may include:
- Device and Usage Information:
- IP Address: Your Internet Protocol address, which identifies your device on the internet.
- Browser Type and Version: Information about the web browser you are using.
- Operating System: Details about the operating system on your device (e.g., Windows, console OS).
- Pages Visited: Information about the specific pages you visit on Xbox websites or within Xbox applications.
- Usage data related to your interaction with Xbox services, including games played, features used, and content viewed.
- Account and Profile Information: Information you provide when creating or managing your Xbox profile, such as gamertag, email address, and demographic information.
- Purchase and Transaction Information: Details related to purchases made through Xbox services.
Cookies and Similar Technologies
Xbox services use "cookies" and similar technologies (such as web beacons and local storage) to enhance your online experience. Cookies are small text files placed on your device by a web server. We use cookies for various purposes, including:
- Authentication: To keep you logged in and remember your preferences.
- Analytics: To understand how users interact with our services and improve them.
- Personalization: To remember your settings and provide customized content.
- Security: To detect and prevent fraud and abuse.
- Advertising: To deliver relevant advertisements to you.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to fully experience the interactive features of Xbox services.
Third-Party Services
We may partner with third-party service providers to deliver certain features or services on our behalf, such as analytics, payment processing, advertising, and customer support. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. These third-party services operate under their own privacy policies. We encourage you to review the privacy policies of any third-party services you engage with through Xbox.
Advertising
We may use the information we collect to deliver relevant advertisements to you across Xbox services, other Microsoft products, and third-party platforms. This may include interest-based advertising, where ads are shown to you based on your activities over time and across different websites and online services. We may work with advertising partners who use cookies and similar technologies to collect information about your browsing activities to provide targeted advertising. You can often manage your advertising preferences through your Xbox privacy settings or by visiting industry opt-out pages.
Children's Privacy (Under 13)
Xbox is committed to protecting the privacy of children. Our services are not intended for use by children under the age of 13 without verifiable parental consent or direct supervision from a parent or legal guardian. We adhere to applicable laws regarding children's online privacy, such as the Children's Online Privacy Protection Act (COPPA) in the United States. If we learn that we have inadvertently collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information as quickly as possible. We encourage parents and guardians to monitor their children's online activities and use parental control features available on Xbox consoles and services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of Xbox services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
You can find more ways to contact us through our contact page.